VTRAKJ830s, J630sProduct ManualVersion 1.1
VTrak J830s, J630s Product Manual6SpecificationsDrives and PortsDrive Bay Count: J830s, 24 drives. J630s, 16 drives.Supported Disk Drive Interfaces:Se
Chapter 1: Introduction to VTrak7EnvironmentalOperating Temperature: 10° to 40°C (10° to 35°C recommended for SAS drives)Non-operating Temperature: -4
VTrak J830s, J630s Product Manual8Warranty and SupportWarranty: Three years complete system limited warranty.Support: 24x7 email and phone support (En
9Chapter 2: Installation• Unpacking the VTrak (below)• Mounting the VTrak in a Rack (page 11)• Installing Disk Drives (page 14)• Making Data Connectio
VTrak J830s, J630s Product Manual10 Figure 1. VTrak J630s front view. The J830s is similar Figure 2. VTrak J630s rear view. The J830s is similarNotice
Mounting the VTrak in a Rack11Mounting the VTrak in a Rack The J830s and J630s subsystems install to the rack using the supplied mounting rails. You c
VTrak J830s, J630s Product Manual12 Figure 3. VTrak J630s mounted in a rack with the supplied railsTo install the VTrak subsystem into a rack with the
Mounting the VTrak in a Rack13Figure 4. Rack mount assembly diagramInside of postRack front postRail attaching screws(not included)Alignment pinstwo o
VTrak J830s, J630s Product Manual14Installing Disk DrivesYou can populate the VTrak enclosure with SAS or SATA disk drives. See the Compatibility List
Installing Disk Drives15Installing 3.5-inch Disk DrivesTo install your 3.5-inch disk drives:1. Remove a disk drive carrier.2. Carefully lay the drive
VTrak J830s, J630s Product ManualiiCopyright© 2009 Promise Technology, Inc. All Rights Reserved.Copyright by Promise Technology, Inc. (Promise Technol
VTrak J830s, J630s Product Manual16 Figure 7. Drive carrier with 3.5-inch SATA disk drive and AAMUX Figure 8. Drive carrier with 3.5-inch SAS disk dr
Installing Disk Drives17Installing 2.5-inch Disk Drives To install your 2.5-inch disk drives:1. Attach a bracket to the disk drive. See page 18, Figur
VTrak J830s, J630s Product Manual18• Install two screws per drive, two screws per bracket, and two screws per adapter.• Snug each screw. Be careful no
Making Data Connections19Making Data ConnectionsYou can configure your VTrak JBOD as:• Basic Direct Attached Storage (DAS) Connection (below)• Cascadi
VTrak J830s, J630s Product Manual20Cascading DAS ConnectionTo setup a cascading DAS connection:1. Connect the SAS HBA card in the Host PC to the SAS I
Making Data Connections21The diagram on page 20 shows the VTrak J630s. Connections with the J830s are exactly the same.This completes data and managem
VTrak J830s, J630s Product Manual22 Figure 13.A redundant cascading DAS connection The diagram above shows the VTrak J630s. A connection with the J830
Setting Up Serial Cable Connections23Setting Up Serial Cable ConnectionsSerial communication enables the Command Line Interface (CLI) on your PC to mo
VTrak J830s, J630s Product Manual24Connecting the PowerVTrak ships with clip assemblies to secure the power cords.To secure the power cords:1. Insert
Connecting the Power25When boot-up is finished and the VTrak subsystem is functioning normally:• Power and Global enclosure status LEDs display green
iiiContentsChapter 1: Introduction to VTrak . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1About This Manual . . . . . . . . . . . . . . .
VTrak J830s, J630s Product Manual26Setting Up the CLI ConnectionThe VTrak has a Command Line Interface (CLI) to manage all of its functions, including
27Chapter 3: Management• Front Panel LEDs (below)• Drive Carrier LEDs (page 28)• Power Supply LED (page 29)• I/O Module LEDs (page 30)• Shutting Down
VTrak J830s, J630s Product Manual28 Drive Carrier LEDsThere are two LEDs on each drive carrier.Generally speaking, if there is a disk drive in the car
Power Supply LED29 Power Supply LEDThe LED on the VTrak unit’s power supplies indicate status of the power supply. Figure 3. VTrak power supply LEDUn
VTrak J830s, J630s Product Manual30To check a power supply’s installation, follow the same procedure as replacing the power supply, except that you re
Shutting Down and Restarting the VTrak31Shutting Down and Restarting the VTrakTo shutdown the VTrak, turn OFF the switches on both power supplies. Fig
VTrak J830s, J630s Product Manual32Command Line Interface• Command Set (page 32)• Enclosure Command (page 32)• Making Enclosure Settings (page 35)• Fa
Command Line Interface33Viewing Enclosure InformationTo view enclosure information:At the cli> prompt, type enclosure and press Enter.cli>enclos
VTrak J830s, J630s Product Manual34 5 I/O Module2 0.93V 6 I/O Module2 3.21V---------------------------------------------------------------------------
Command Line Interface35Making Enclosure SettingsThe Enclosure command also enables you to make settings:• Viewing Current Settings (page 35)• Setting
VTrak J830s, J630s Product ManualivChapter 3: Management, cont.Command Line Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
VTrak J830s, J630s Product Manual36Setting Thermal ManagementThermal Management monitors enclosure and I/O module temperature and adjusts fan speeds f
Command Line Interface37Factorydefaults Command To reset all subsystem settings to their factory default values:1. At the cli> prompt, type factory
VTrak J830s, J630s Product Manual38Link CommandThe Link command displays information about SAS data links, including:• Viewing Link Status (page 38)•
Command Line Interface3927 CN#1 SAS 6.0G OK End ---- Rdy28 CN#2 SAS 6.0G OK End ---- Rdy29 CN#2 SAS 6.0G OK End ---- Rdy30 CN#2 SAS 6.0G OK End ---- R
VTrak J830s, J630s Product Manual4013 Slot14 --------- --------- --------- --------- --------- ----14 Slot15 --------- --------- --------- --------- -
Command Line Interface41Clearing the Error CountTo clear all link error counts:At the cli> prompt, type link -a clear and press Enter.cli>link -
VTrak J830s, J630s Product Manual42 The route command displays SAS addresses that are attached to the SAS ports of the VTrak unit. Three items are rep
43Chapter 4: SupportThis chapter covers the following topics:• Frequently Asked Questions (below)• Contacting Technical Support (page 44)• Limited War
VTrak J830s, J630s Product Manual44Can I hot-swap a failed drive with a new one?Yes. Disk drives are hot-swappable on the VTrak unit.Can the VTrak run
Chapter 4: Support45The NetherlandsGermanyItalyE-mail Support e-Support On-LineFax Support +31 0 40 256 9463 Attn: Technical SupportPhone Support +31
1Chapter 1: Introduction to VTrakThis chapter covers the following topics:• About This Manual (below)• VTrak Overview (page 2)• Architectural Descript
VTrak J830s, J630s Product Manual46Taiwan China E-mail Support e-Support On-LineFax Support +886 3 578 2390 Attn: Technical SupportPhone Support +886
Chapter 4: Support47Limited WarrantyPromise Technology, Inc. (“Promise”) warrants that this product, from the time of the delivery of the product to t
VTrak J830s, J630s Product Manual48back up or otherwise save important data before installing any product and continue to back up your important data
Chapter 4: Support49Returning the Product For RepairIf you suspect a product is not working properly, or if you have any questions about your product,
VTrak J830s, J630s Product Manual50You are responsible for the cost of insurance and shipment of the product to Promise. Note that damage incurred due
51Appendix A: Miscellaneous• Adding a Second I/O Module (below)• Replacing a Power Supply Fan (page 52)Adding a Second I/O Module The VTrak J830s and
VTrak J830s, J630s Product Manual52The system returns:-------------------------------------------------------------------Time Since Power Up : 0 days
Replacing a Power Supply Fan53Removing the Fan AssemblyTo remove the power supply fan assembly:1. Shut off the power supply at the switch and unplug t
VTrak J830s, J630s Product Manual544. Pull the fan assembly out of the power supply. See Figure 2.Figure 2. Pulling the fan assembly from the power su
Replacing a Power Supply Fan55Installing the Fan AssemblyTo install the power supply fan assembly:1. Insert the new fan assembly into the power supply
VTrak J830s, J630s Product Manual2VTrak OverviewThe Promise VTrak J830s and J630s are optimized for organizations deploying cost-effective small-to-me
VTrak J830s, J630s Product Manual56
57IndexSymbols? command 42AAAMUX adapter 15, 17, 28, 43about this manual 1BBTUs/hour 6CcableRJ11-to-DB9 9, 23, 26SAS SFF-8088 9, 20, 21CE statement 8c
VTrak J830s, J630s Product Manual58II/O moduleactivity LED 25, 27add second module 51role (primary/secondary) 32, 33, 43, 52status LED 30invalid D-wor
Index59serial number, view 33settingminimum fan speed 36shutdown 36temperature 35thermal management 36SFF-8088 cable 9, 20, 21shutdown setting 36slot
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Chapter 1: Introduction to VTrak3Figure 3. VTrak J830s rear viewFigure 4. VTrak J630s rear viewThe two external SAS ports provide the needed connectiv
VTrak J830s, J630s Product Manual4Architectural DescriptionThe VTrak J830s packs up to 24 drives per system, offering industry-leading capacity in jus
Chapter 1: Introduction to VTrak5Features and Benefits Feature Benefit4U or 3U 19-inch wide enclosure Installs easily in any standard rackmount.Suppo
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