FASTTRAK TX4000 USER MANUAL Version 1.3
FastTrak TX4000 User Manual 6 Installing the FastTrak TX4000 Card The FastTrak TX4000 Controller card fits into any available 32-bit PCI slot (mus
Chapter 2: Quick Start 7 Installing the Hard Drives Important If you wish to include your current bootable ATA drive using the Windows NT4.x, 2000
FastTrak TX4000 User Manual 8 IDE 2IDE 4IDE 3IDE 1LED Pin 1 Figure 2. TX4000 card Important You must use an 80-wire, 40-pin cable when connecting
Chapter 2: Quick Start 9 Creating Your Disk Array You will now use the onboard FastBuild BIOS utility to create your array using the attached drives
FastTrak TX4000 User Manual 10 FastBuild (tm) Utility 1.xx (c) 2002-2005 Promise Technology, Inc. [Auto Setup Options Menu] Optimize Array for
Chapter 2: Quick Start 11 Creating a Security Array with New Drives Notes Under the Security setting, FastTrak TX4000 permits two drives to be used
FastTrak TX4000 User Manual 12 Creating a Security Array with an Existing Data Drive Under the Security setting, FastTrak TX4000 permits two drives
Chapter 2: Quick Start 13 Source Disk Channel: Drive ID Drive Model Capacity (MB) Target Disk Channel: Drive ID
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15 Chapter 3: Using FastBuild Configuration Utility The FastBuild Configuration Utility offers several menu choices to create and manage the drive a
FastTrak TX4000 User Manual ii Copyright © 2002 Promise Technology, Inc. All Rights Reserved. Copyright by Promise Technology, Inc. (Promise Technol
FastTrak TX4000 User Manual 16 Navigating the FastBuild Setup Menu When using the menus, these are some of the basic navigation tips: Arrow keys hig
Chapter 3: FastBuild Configuration Utility 17 Creating Arrays Automatically The Auto Setup (1) selection from the Main Menu can intuitively help cre
FastTrak TX4000 User Manual 18 Optimize Array for Select whether you want Performance (RAID 0), Security (RAID 1 or RAID 0+1) under the Optimize Arr
Chapter 3: FastBuild Configuration Utility 19 Using a Hot Spare Drive If a third drive is attached and is not assigned to a mirrored two-drive disk
FastTrak TX4000 User Manual 20 Viewing Drive Assignments The View Drive Assignments (2) option in the Main Menu displays whether drives are assigned
Chapter 3: FastBuild Configuration Utility 21 Manually Creating an Array The Define Array (3) option from the Main Menu allows users to begin the p
FastTrak TX4000 User Manual 22 Selecting Array Type 1. Under the Definition section of this menu, highlight the Array # for which you want to assig
Chapter 3: FastBuild Configuration Utility 23 Gigabyte Boundary The Gigabyte Boundary feature is designed for mirrored arrays (RAID 1 or RAID 0+1) i
FastTrak TX4000 User Manual 24 Creating a Mirrored Array Using New Drives As described in the Drive Assignments Option section above, if you selecte
Chapter 3: FastBuild Configuration Utility 25 Adding Fault Tolerance to an Existing Drive FastTrak TX4000 will create a mirrored array using an exis
iii Contents Chapter 1: Introduction... 1 What is the FastTra
FastTrak TX4000 User Manual 26 Source Disk Channel: Drive ID Drive Model Capacity (MB) Target Disk Channel: Drive ID Drive Model Capacity
Chapter 3: FastBuild Configuration Utility 27 Making a FastTrak TX4000 Disk Array Bootable Warning If you plan to boot from an array on the FastTra
FastTrak TX4000 User Manual 28 Creating a Hot Spare Drive for Mirrored Arrays For automatic rebuilds of a mirrored array, attach a spare drive to th
Chapter 3: FastBuild Configuration Utility 29 Deleting an Array The Delete Array (4) Menu option allows for deletion of disk array assignments. This
FastTrak TX4000 User Manual 30 FastBuild (tm) Utility 1.xx (c) 2002-2005 Promise Technology, Inc. [ Define Array Menu ] Array No RAID Mode To
Chapter 3: FastBuild Configuration Utility 31 Rebuilding a Mirrored Array The Rebuild Array (5) Menu option can be used to recover from an error in
FastTrak TX4000 User Manual 32 FastBuild (tm) Utility 1.xx (c) 2002-2005 Promise Technology, Inc. [ Rebuild Array Menu ] Array No RAID Mode T
33 Chapter 4: Installing Software Drivers Following are driver installation procedures for the Windows operating systems that support the FastTrak TX
FastTrak TX4000 User Manual 34 New Windows Server 2003 Installation The following details the installation of the FastTrak TX4000 drivers while inst
Chapter 4: Installing Software Drivers 35 Existing Windows Server 2003 Installation After installing the FastTrak TX4000 card and rebooting your sys
FastTrak TX4000 User Manual iv Existing Windows 2000... 39 Confirming Win
FastTrak TX4000 User Manual 36 New Windows XP Installation The following details the installation of the FastTrak TX4000 drivers while installing Wi
Chapter 4: Installing Software Drivers 37 Existing Windows XP Installation After installing the FastTrak TX4000 card and rebooting your system, Wind
FastTrak TX4000 User Manual 38 New Windows 2000 Installation The following details the installation of the FastTrak TX4000 drivers while installing
Chapter 4: Installing Software Drivers 39 Existing Windows 2000 After installing the FastTrak TX4000 card and rebooting your system, Windows 2000 se
FastTrak TX4000 User Manual 40 New Windows ME Installation The following details the installation of the FastTrak TX4000 drivers while installing Wi
Chapter 4: Installing Software Drivers 41 Existing Windows ME Installation The following section details the installation of FastTrak TX4000 drivers
FastTrak TX4000 User Manual 42 New Windows NT4.x Installation The following details the installation of the FastTrak TX4000 drivers while installing
Chapter 4: Installing Software Drivers 43 Existing Windows NT4.x Installation The following section details the installation of FastTrak TX4000 driv
FastTrak TX4000 User Manual 44 New Windows 98 Installation The following section details the installation of the FastTrak TX4000 drivers while insta
Chapter 4: Installing Software Drivers 45 Existing Windows 98 Installation The following section details the installation of FastTrak TX4000 drivers
1 Chapter 1: Introduction The PC which you are using either already contains a Promise Technology FastTrak TX4000 RAID card installed by a third-part
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47 Chapter 5: Disk Array Concepts About FastTrak TX4000 FastTrak TX4000 is a high performance Ultra ATA RAID controller card that features concurrent
FastTrak TX4000 User Manual 48 Disk Array Terms Disk Array Description A disk array is formed from a group of two or more disk drives that appear to
Chapter 5: Disk Array Concepts 49 About RAID Levels Striping (RAID 0) Reads and writes sectors of data interleaved between multiple drives. When any
FastTrak TX4000 User Manual 50 Mirroring (RAID 1) Writes duplicate data on to a pair of drives while reads are performed in parallel. ATA RAID 1 is
Chapter 5: Disk Array Concepts 51 Striping / Mirror (RAID 0+1) A combination of RAID 0 and RAID 1 arrays. It can increase performance by reading and
FastTrak TX4000 User Manual 52 About Dual Data Redundancy One unique (though rarely occurring) feature of RAID 0+1 is dual fault tolerance. In some
53 Chapter 6: Troubleshooting & Tips This section is used to assist with troubleshooting conflicts and FastTrak TX4000 installation problems. Als
FastTrak TX4000 User Manual 54 Miscellaneous problems such as: • FastTrak TX4000 BIOS does not appear during boot • FastTrak TX4000 driver does no
Chapter 6: Troubleshooting & Tips 55 Drive-Related Errors Critical Array Status Error Reported during Boot If a critical status error message ap
FastTrak TX4000 User Manual 2 All FastTrak TX4000 models also offer fault tolerant, data redundancy for entry-level network file servers or simply f
FastTrak TX4000 User Manual 56 Unable to partition or format array There are two possible causes: • The FastTrak TX4000 controller is the bootable
Chapter 6: Troubleshooting & Tips 57 To remove the Reserve Sector, follow these steps: 1. During boot up, press Ctrl-F to enter the FastBuild B
FastTrak TX4000 User Manual 58 Operating System-Related Issues Different drive lettering under Windows NT This may happen when using a SCSI card in
Chapter 6: Troubleshooting & Tips 59 “No Hard Drives Found” Message Appears During CD-ROM Install of Windows NT, 2000, XP or Server 2003 The F6
FastTrak TX4000 User Manual 60 Performance Tips Here are some tips that may optimize performance in a RAID 0 striped array. If you are using an audi
Chapter 6: Troubleshooting & Tips 61 Change Setting of PCI Bus Utilization Certain brands of video capture cards can produce a glitch on play ba
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63 Appendix A: Frequently Asked Questions This section lists frequently asked questions involving pre-installation, drive issues, installation, and p
FastTrak TX4000 User Manual 64 Q: How does the FastTrak TX4000 RAID controller provide storage and/or data protection with their arrays? A: FastTr
Appendix A: FAQs 65 A: Yes. All FastTrak controllers read the arrays the same way and can be moved from one controller to another. Q: Can I take
Chapter 1: Introduction 3 Keys Features and Benefits The following information offers an overview of the major features of your new Promise FastTrak
FastTrak TX4000 User Manual 66 Installation Issues (Capacity, Booting) Q: Why are some drives recognized by the FastTrak TX4000 Array Setup utilit
67 Appendix B: Technical Support Promise Technical Support provides several support options for Promise users to access information and updates. We en
FastTrak TX4000 User Manual 68 European Tech Support E-mail Support [email protected] Fax Technical Support +31 (0)40-256-9463 Attention: Techn
Appendix B: Technical Support 69 Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for Three (3) years from the time of the delive
FastTrak TX4000 User Manual 70 No other document, statement or representation may be relied on to vary the terms of this limited warranty. Promise’s
Appendix B: Technical Support 71 Returning Product for Repair If you suspect a product is not working properly, or if you have any questions about y
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FastTrak TX4000 User Manual 4 Mirroring supports automatic background rebuilds Fault tolerance can be restored automatically without rebooting. Co
5 Chapter 2: Quick Start When you receive the FastTrak TX4000 Series Controller Card, the package should contain the items listed below: • FastT
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